Operational partnership · Build-to-Operate
We build it. We run it. You own it.
A dedicated team or function — stood up, staffed and operated by ACX from our Cebu HQ, then transferred to you when the time is right. Own the capability without carrying the setup risk.
Build → operate → transfer. Your team, your IP, on your timeline.
How it works
How it works
A clear path from idea to a team you own.
Design the function
We define the team, roles, processes and targets with you — what it does, how it’s measured, what “yours” looks like.
Build the team
We recruit, vet, equip and onboard the people and set up the workspace and tooling at our Cebu HQ.
Operate to standard
We run delivery, management, HR and QA end to end, producing real output while we prove the model.
Transfer ownership
When you choose to take it over, the team, processes and IP transfer to you as a working operation.
Who carries what
We carry the risk, you keep the control.
The point of build-operate-transfer is that the hard, expensive, slow parts sit with us until the function is proven, while the decisions that make it yours never leave you.
ACX carries
You keep
Recruitment, vetting & retention
Approval on every hire
Workspace, equipment & tooling
The spec and the standard
Day-to-day management & QA
Direction and priorities
HR, payroll & cover
The output, from week one
The setup cost and the risk
The option to own it, on your timeline
The arc
Ownership moves one way: from us to you.
Build
A staffed, equipped team ready to produce — before you have hired anyone.
Weeks, not quarters
Operate
A working operation with a track record — not a business case.
For as long as it suits you
Transfer
Your own offshore capability, already performing.
On your timeline
- Delivering since
- 2017Delivering since
- Businesses served
- 100+Businesses served
- Disciplines, one team
- 9Disciplines, one team
- Office-based, vetted
- 100%Office-based, vetted
Standing up and running office-based teams in Cebu since 2017.
What we stand up & run
- Dedicated delivery or support teams
- Marketing & creative functions
- Development & engineering pods
- Customer support operations
- Back-office & data teams
- Recruiting, vetting & onboarding
- Workspace, equipment & tooling
- HR, payroll & management
- Processes, QA & documentation
- A clean ownership transfer plan
“ACXHUB feels like an extension of our own team — responsive, creative and genuinely invested in our results.”
Build → Operate → Transfer
Watch it become yours.
The only engagement here designed to end. Step through the phases and see every responsibility move across, including the one that matters: the team itself.
We stand it up. You carry none of the setup risk.
We design the function with you, then recruit, vet, equip and onboard it at our Cebu HQ. You approve the spec and the people; we absorb the cost and the risk of standing it up.
Who holds what, at this phase
- Recruitment & vettingACX
- Workspace & equipmentACX
- Day-to-day managementACX
- HR, payroll & retentionACX
- Quality & processACX
- The work itselfShared
- Direction & prioritiesYou
- The team & the IPACX
Build · Weeks, not quarters
- Define the roles, processes, targets and what "yours" will mean
- Recruit and vet against your standard — you meet and approve every hire
- Set up workspace, equipment, tooling and access
- Document the process from day one, because it has to transfer later
A staffed, equipped team ready to produce — before you have hired anyone.
The people we stand up
Real specialists from our Cebu HQ, the same bench every other model draws on. Tap anyone to see how they work.
Delivery
The people producing the work, whatever the function is.
Creative & build
Designers and developers, stood up alongside the function.
Support & operations
The back office that makes a team an operation.
Own it eventually, or never. You decide if and when the handover happens.
Book a meetingOther ways to work with us
Not quite the fit?
One-off, ongoing or a dedicated hire — pick the model that matches how you like to work. Not sure? Book a call and we’ll map it.
Proof
The numbers clients watched us move.
Ready when you are
Let’s design the team you’ll own.
Tell us the function you want to stand up and how you’d like to own it — we’ll map a build-operate-transfer plan. Book a meeting to start.
Questions
What is build-to-operate?
It’s a build-operate-transfer partnership: we recruit, stand up and run a dedicated team or function for you, then transfer full ownership of the people, processes and IP when you’re ready to take it in-house.
Do I have to take ownership?
Only if and when you want to. Many partners run in “operate” mode indefinitely. Transfer is an option you exercise on your timeline, not an obligation.
How is this different from staffing?
Staffing embeds individual hires into your existing team. Build-to-Operate stands up and runs a whole function, management and processes included, designed from the start to become yours.
How does the transfer actually work?
We plan it up front: the team, documented processes and IP transfer to your ownership on agreed terms, with a handover period so nothing drops. You inherit a running operation, not a standing start.
How long does it take to stand up?
It depends on size and complexity, but because we recruit from an established Cebu talent base and already run the infrastructure, it’s far faster than building offshore from scratch.